Terms of using KinVouch

Acceptance

By creating an account or using KinVouch, you agree to these terms, the Privacy Policy and the Membership Agreement.

What KinVouch provides

KinVouch provides navigation, organization, resource connections, informational support and limited follow-through within membership guidelines.

What KinVouch is not

KinVouch is not an emergency-response provider, healthcare provider, mental-health provider, law firm, financial adviser, lender, insurance company, guardian, transportation company, government agency, benefits decision-maker or the Department of Veterans Affairs. KinVouch does not replace licensed professionals and does not guarantee housing, employment, benefits, funding, approval or any outcome.

Emergencies

KinVouch is not monitored for emergencies. Call 911 in immediate danger and 988 for mental-health crisis support.

Your account

• Provide accurate information and keep it current
• Keep your password confidential and do not share your account
• Use KinVouch only for your own membership needs
• Do not upload unlawful content or content you have no right to share
• Treat KinVouch staff respectfully

Membership, billing and cancellation

Memberships are billed monthly and renew automatically until canceled. KinVouch Basic is $28.99 per month and KinVouch Navigator is $59.99 per month. Additional 30-minute Navigator Sessions are $35 each. You may cancel future renewals at any time; access continues through the paid billing period.

Service limits

Navigator membership includes defined time each month and one actively worked case at a time. Membership does not include unlimited access, unlimited messages or immediate responses.

Records and files

Files and histories are maintained according to KinVouch’s privacy and record-retention policies. KinVouch does not promise permanent storage of any file.

Suspension and closure

KinVouch may suspend or close an account for nonpayment, misuse, unlawful activity or abusive conduct toward staff, and will preserve records as required by our retention policy.

Limitation of liability

To the fullest extent permitted by law, KinVouch is not liable for decisions made by outside organizations, for outcomes of applications or requests, or for indirect or consequential damages arising from use of the service.

Changes

KinVouch may update these terms and will provide notice of material changes. Continued use after an update means you accept the revised terms.

Contact

Questions about these terms: Email: Coming Soon